PESHAWAR: Chief Minister Mehmood Khan on Thursday launched the first ever provincial good governance strategy aimed at improving public services delivery along with promoting transparency, accountability and participatory governance.
The launching ceremony was chaired by the chief minister at the Civil
Secretariat in which commissioners, deputy commissioners and other officials from all the districts participated.
A total of 205 performance indicators have been identified in various sectors aimed at improving the services delivery of government while simultaneously gauging the performance of various government office holders.
Addressing the ceremony, the chief minister said the strategy should be communicated to citizens in order to motivate them towards participative governance.
He said apart from providing services to citizens at their doorsteps, the new strategy will also identify public officeholders who lag capacity to perform their duties.
The strategy is based on five basic pillars: open government and transparency, public services delivery, citizen participation, accountability and innovation & technology.
In order to ensure transparency and open governance, the strategy has documented citizens right to access to all the documents and proceedings of the government for effective public oversight.
This has been achieved, to a certain extent, by ensuring proactive disclosure of information to the public, easy access of the public to government offices and their outreach and interaction.
Under the good governance strategy an attempt has been made to ensure public service delivery through implementation of regulatory functions, smart management for improved performance and technology driven services delivery.
Similarly, citizen participation has been termed as an integral part of democratic governance as it ensures that citizens complaints against the government are adequately addressed and their feedbacks are considered in policy making.
Under the citizen participation, the government will emphasize on identification and mapping of short terms and long term citizens engagement, social empowerment and community development.